Our team

Dovetail’s team

Who we are

Andy Cawdell

Andy Cawdell is the Managing Director of Dovetail Management Consultancy. He has over 30 years experience in the voluntary and public sector with connections with community organisations beginning in Liverpool in the 1980’s including work with Liverpool CVS and Liverpool Community Transport. He has been the Chief Executive or Deputy Chief Executive of local and national charities employing up to 200 staff.

Andy’s own recent clients include Peter Bedford Housing Trust (fundraising support), ARHAG (fundraising support) Arthritis Care (donor development, financial regulations), Cricklewood Homeless Concern (development, fundraising), Save the Children (IT strategy, project management), Child Accident Prevention Trust (premises move, finance staff recruitment) and the Race Equality Foundation (VAT advice and audit matters) – and in the past Carers UK, Carers Lewisham and Princes Royal Trust for Carers.

On a voluntary basis, Andy is the Chair of the Herne Hill Velodrome Trust, has been the Chair of Trustees of the London Cycling Campaign and is now the Southwark’s Coordinator, has been active in the Institute of Fundraising London Region, and is active in his local community in Southwark. He has detailed understanding of local voluntary and community sector infrastructure both in London and elsewhere (e.g. from work in Leicestershire) and an understanding of the work in that sector. Andy is a member of the Institute of Fundraising, a member of NAVCA Consultants, a member of ACEVO, a member of the Management Development Network and a Fellow of the Royal Society of Arts (FRSA). He has an MBA from the London Business School.

Steve Cassidy

Steve Cassidy is a senior consultant with Dovetail Management Consultancy. Steve was introduced to Information Technology during a ten-year spell at N M Rothschild from 1984 to 1994. During this period he moved between IT and business divisions, developing minicomputer-based MIS systems and spearheading the adoption of Personal Computers, both PC and Apple. On the business side, he rose to the post of Assistant Secretary to the Credit Committee, and somewhat earlier than this for three years was first-line support for the equipment over which the world price of gold was set, every day. He left to focus on IT work with a financial emphasis at Operis, a firm specialising in financial modelling and advanced networking.

Steve has participated in four distributed-technology email rollouts, each time at a designer and implementer level;

  • a UK national rollout of a custom distributed database to assign loss adjusting work in the insurance business across a network of 60 branches, using Microsoft technologies
  • a global rollout of 93 sites in 60 companies for a major UK industrial conglomerate, from feasibility through to lifecycle changes and handover to a newly recruited internal IT team. This project included overhaul of the head office IT infrastructure and accommodating distant business units varying in size from 3 people in a shed in Truro to 1,000 in a factory in Dallas
  • design and long-term maintenance (1994-2005) of a system for recording progress in property transactions in a top-5 UK bank. This system was distributed within the UK and has now moved on to cover most of the globe, excluding only the former USSR and Africa . Part of the UK installation was blown up by terrorists in Manchester in the 90’s: no business data was either lost or withheld from use for more than eight hours
  • investigation, overhaul, maintenance and eventual handover of a globally distributed email and document management installation for a major luxury goods conglomerate: this project included liaison, management and investigation of hostile internal IT departments, and eventually the structured removal of a senior IT manager, as well as very high profile ‘celebrity support’, tracking of business-critical emails, maintenance of market-sensitive data, and reporting to CEOs and the Chairman’s office
  • Systems design and lifecycle work for a legal firm turning over in excess of £30m p.a. with emphasis on international data links and designing all their Disaster Recovery architecture
  • Work at Save the Children UK , Target Ovarian Cancer, the Juvenile Diabetes Research Foundation and Aid for the Church in Need variously designing strategy, recommending solutions and implementing them

Steve is also the Networks Contributing Editor to PC Pro magazine: his regular monthly column on networks, distributed systems and email is syndicated worldwide and seen by an estimated half-million readers. It was in this role that he won the Business Columnist of the Year award in 2004 – an award from outside the “Nerd Ghetto”.

Mel Rumble

Mel Rumble acts as web designer for Dovetail Management Consultancy and for Dovetail’s clients. This site is an example of her work.

Siân Evans

Siân is a senior consultant with Dovetail Management Consultancy. She is a media and public relations professional with 20 year’s experience of working on social welfare issues in a range of not-for-profit organisations. She has operated as a freelance consultant for the past eight years.

Siân’s current experience providing media relations and project management support includes working with a range of organisations in the health and social housing field. This includes the Department of Health where she recently advised, developed and wrote a web-based toolkit on good practice in complaints, the King’s Fund, charity TB Alert, and the National Consumer Council. She successfully managed the media relations strategy that launched the new charity Housing Justice with the Archbishop of Canterbury and Cardinal Cormac. Her client base includes a number of long established relationships with organisations such as the Royal College of Nursing and Stonham Housing Association, where she provides project management support for media relations, publications and campaigns.

Before becoming a consultant, Siân had headed up the media relations department for the drink and drugs charity Turning Point, and had overseen change as Housing Today’s Deputy Editor.

Susan Field

Susan is a senior consultant with Dovetail Management Consultancy and a chartered accountant (FCA) who has been practising in South East London for over twenty five years. Her practice, which employs five staff, acts for a wide variety of clients with the main thrust of the audit work being directed at charities and voluntary organisations. Amongst her clients are several organisations who work with people with learning difficulties/mental health problems including one which runs a community café. In the past she has acted for a horticultural training scheme for such persons and a variety of other social enterprises. The organisations concerned have a assortment of legal structures including companies limited by guarantee, industrial and provident societies, registered charities and unincorporated associations.Her experience is not however, limited to the not for profit sector. She also acts for about 200 commercial businesses of varying size and complexity, this is valuable dual experience for our clients.

As well as consulting with Dovetail Management Consultancy and running her practice, Susan has served on various committees concerned with commenting on proposed legislation or guidance affecting charities. Most recently she was asked to join the standing committee on Charities of the Institute of Chartered Accountants in England and Wales (ICAEW) whose first task was to prepare the Institutes response to the PIU consultation document on the Charity and not for profit sector published at the end of last year.

She is involved in various other committees and working parties of her professional body (ICAEW) including being a Support Member, a group of volunteers who are available to counsel and advise other members who feel they need such support. She recently took over as Chair of the Support Members steering committee.

Robin Jones

Robin is a senior consultant with Dovetail Management Consultancy. He has worked in research and fundraising for 15 years, and specialised in prospect research at The Factary, Europe’s leading prospect research agency for 8 years, where he became managing director.

Since 2003 Robin’s clients include UK charities, cultural organisations, European and US organisations.

Robin is an experienced trainer and has provided tailor made courses for a number of clients. He has spoken on prospect research at many fundraising conferences organised by such bodies as the Institute of Fundraising, Directory of Social Change and, in the United States for APRA (Association of Professional Researchers for Advancement). He is was chair of the Institute of Fundraising’s special interest group – Researchers in Fundraising from 2002 to 2007 and where he remains a committee member.

Robin is a trustee of the Bristol-based recycling charity, The Sofa Project, and a committee member of the Institute of Fundraising’s special interest group – Researchers in Fundraising.

Michael Ney

Michael Ney, a senior consultant with Dovetail Management Consultancy, has over 30 years’ experience of the alteration of existing buildings for new or varied purposes, the application of Planning and Building Regulation criteria to the altered building that may have been built under former control, the identification of use patterns through and within the building to identify how sub-division might best be effected. He has wide experience in neighbourly matters such as Party Wall legislation and in matters such as obtaining landlord’s consent for alterations and listed building consents. He is a member of the Association of Planning Supervisors and is used to preparing Safety Plans and Safety Files under the Construction (Design and Management) Regulations, he is also used to preparing fire risk assessments. As a member of the Chartered Institute of Building Services Engineers as well as being a Chartered Building Surveyor, he is used to preparing schemes for mechanical and electrical services as well as the building fabric.

He has wide experience in the public sector, in voluntary organisations and in industry and has worked on a wide range of building types including churches, offices, farm buildings, factories, courthouses, hotels, a City livery hall, schools, nurseries, sheltered accommodation and residential buildings. Michael carries out numerous condition and dilapidations surveys every year and frequently prepares schedules of works for remedial and alteration works. In acting for public bodies and non-governmental organisations, both charitable and non-charitable in status he has acted for the Child Accident Prevention Trust (CAPT), Womankind, the Church of England and the Baptist Union, and Womankind.

One specialism of Michael’s is helping agencies co-locate, Michael has worked on several projects, the largest being the co-location of Druglink and Alcohol Concern.


Clare Roberts

Clare Roberts is a member of the Chartered Institute of Personnel and Development. She has worked as a consultant in the not for profit sector for twenty years and has developed considerable expertise in assisting organisations in managing changes through consultation with staff and changing the HR framework. She also has significant experience in recruitment, training and assisting organisations with managing difficult situations in respect of both disciplinary and grievance procedures as well as carrying out detailed compensation and Benefit reviews. This is all carried out within a framework of Diversity and Equality. Her work encompasses a wide range of organisations from very small to large.

Jeanie Taylor

Jeanie is the Administrative Director of Dovetail Management Consultancy. She has more than 30 years of general administrative experience, gained in veterinary surgeries, publishing companies, Dovetail and more recently the NHS. As well as being Dovetail’s administrator, over the past 12 years, she has;

  • acted as the administrator for the Association of Learned Societies in the Social Sciences (ALSISS) and the Academy of Learned Societies for the Social Sciences (the Academy) including administering membership subscriptions and the membership database, maintained the accounts and organised a number of meetings and conferences.
  • administered the BAAL annual meeting (1998-2002), the BAAL membership database and organised the BAAL membership Newsletter mailings since 1999.
  • maintained the Social Research Association’s accounts.
  • acted as administrative officer for the Training and Development Dept of Wandsworth Teaching PCT and is currently administrative officer in the liver and renal unit at King’s College Hospital, London.

Jeanie has experience of using a range of software packages including Access, Word, WordPerfect, Excel, Quattro Pro, and QuickBooks and holds the ECDL qualification. She is an experienced editor and proofreader.